SMS Privacy Policy

Effective Date: 2023-01-02

 

ESMART (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information related to SMS communications. This Privacy Policy explains what personal information we collect, how we use it, and with whom we share it in relation to SMS services.

 

1. Information We Collect


We may collect the following types of personal information:

  • Phone number and SMS consent status
  • Interaction history related to SMS messages
  • Device and browsing information (such as IP address and cookies, if applicable)

 

2. How We Use Your Information


We use your personal information to:

  • Provide customer support and respond to inquiries
  • Comply with legal and regulatory obligations

 

3. Sharing of Personal Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who help deliver SMS messages
  • Legal authorities if required by law
  • Business partners, only as necessary to provide requested SMS services


SMS Consent Policy:
We do not share SMS consent with third parties for marketing purposes. Your SMS consent is used solely for the purposes described at the time of opt-in, such as service notifications and transactional messages.

 

4. Data Security


We implement industry-standard security measures to protect your personal information related to SMS communications. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your SMS-related personal information
  • Withdraw SMS consent by replying “STOP” to any message
  • Contact us to request information regarding your SMS data

 

6. Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at:

ESMART

8219-100 Northwest Blvd, Indianapolis, IN 46278, US

[email protected]

1-888-4-ESMART

 

7. Changes to This Privacy Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.